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Blog or Facebook page or elsewhere that's the opposite of good customer service. You are more likely to make good progress and satisfy your customer's needs if you approach the problem with a calm state of mind 2 Listen.

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A consumer complaint can be filed by one or more consumers any registered voluntary consumer association the Central or State Government heirs or legal representatives of the consumer Where the consumer is a minor the complaint can be filed by his parent or legal guardian.

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To lodge a complaint the consumer has to first register on the site The online registration form has to be filled in with the name email address and phone number of the complainant and an user id and password have to be created A complaint can be filed against any registered brand or service provider.

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