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In the meantime I was listening to a new hire training presentation by one of our sales leaders and he shared the below graphic. The sales side of successful customers do it brief them prepare for meeting prepared with an important touchpoints, it takes a knowledge of stick with.

Similarly, a sales representative promises a special discount to a pending customer while trying to close a deal on a new product. On the last point by the way with one viewpoint, at Talkdesk, we added the customer success team about eight months after we created the sales team.

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What are the characteristics that define your ideal accounts?

Once the deal is closed, sales reps should make a clean break with the client and let customer success take over.

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To win at selling, sales professionals must help customers to win too, by fostering a discussion that uncovers their needs and then proposing solutions that best fit them.

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